Amazon Suspension Plan of Action (POA)
If your Amazon account has been suspended, your reinstatement depends on a precise, well-structured Plan of Action (POA).
Rosenbaum & Segall, P.C., the law firm behind AmazonSellersLawyer.com, helps sellers craft attorney-reviewed POAs that meet Amazon’s reinstatement requirements and restore selling privileges quickly.
What is a Plan of Action (POA)?
When Amazon suspends an account, it requires the seller to submit a Plan of Action explaining the issue, the steps taken to correct it, and how it will be prevented from recurring.
A POA is Amazon’s formal method for evaluating whether a seller understands the cause of the violation and can maintain long-term compliance.
At Rosenbaum & Segall, P.C., our attorneys have written and reviewed thousands of reinstatement POAs for Amazon sellers. We know how to present your case clearly, factually, and in Amazon-approved format to maximize your chance of reinstatement.
If your Amazon seller account has been suspended, submitting a well-crafted Plan of Action (POA) is essential for reinstatement. At Amazon Sellers Lawyer, we focus on drafting precise and effective POAs that help suspended sellers regain their account access quickly.
A Plan of Action (POA) Should Consist of 3 Sections
Root Cause Analysis
Identify and explain the specific reason Amazon issued the suspension. This could involve policy misunderstandings, supplier errors, listing violations, or customer complaints.
Avoid emotional language or blame—focus on facts and accountability. Amazon wants to see that you understand the problem fully and can control your operations.
Immediate Corrective Actions
Describe exactly what you did to fix the issue once it was identified.
List concrete steps such as: removing non-compliant listings, retraining staff, updating documentation, or contacting affected customers.
This section should prove that the issue has already been resolved.
Preventative Measures
Explain what changes you have implemented to ensure the problem never recurs.
Examples include supplier audits, compliance checklists, stricter listing reviews, or new inventory verification procedures.
Sending a Plan of Action to Amazon: Why the First POA is Crucial
The first Plan of Action you send to Amazon often determines whether your account is reinstated quickly or remains suspended for weeks.
Amazon reviewers expect clarity, brevity, and verified documentation. Submitting incomplete or emotional appeals often leads to rejections or delays.
Rosenbaum & Segall, P.C. ensures your POA is legally reviewed, concise, and formatted according to Amazon’s internal criteria.
Our experience with Amazon’s reinstatement process allows us to highlight the right details and avoid common appeal pitfalls.
Types of Amazon Suspensions We've Resolved
We handle a wide range of Amazon suspensions, working to reinstate your account as quickly and smoothly as possible. Our approach has helped many sellers resolve issues and continue their business without disruption.